She makes digital healthcare easy for those who need it most in Singapore- MCQA Testing

Most of us have been in situations where there seem to be no good solutions, or where the ones on the table are simply not good enough. Few people take it upon themselves to do something about it and bring about meaningful change. Serene Cai is one such individual.     

Back in 2017, she co-founded Speedoc – a digital healthcare provider that offers house calls by doctors and telemedicine – spurred on by her family’s difficulties in caring for her late grandmother who suffered from severe dementia.   

“Even with our resources, it was very hard to take care of all her medical needs. It was almost a 24-7 endeavour, and any fall would lead to other complications,” said the 29-year-old. “In between her six-monthly hospital appointments, there would be many small episodes that required medical attention and we didn’t know where to turn to.

“There were no telemedicine services in Singapore back then. I figured there had to be a simpler way to seek medical help – that was the seed that led to Speedoc.”

Not only did this experience bolster her resolve to enter the healthcare line, it imbued her with a strong desire to do her part for society and help others going through tough times.

Last April, when COVID-19 hit, she and her Speedoc colleagues were among the health workers who answered the Ministry of Health’s call to provide medical attention to foreign workers in the dormitories.